Terms of service

 Welcome to Black Orchid Coffee. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you do not agree with any part of these terms, please do not use our website.

1. Acceptance of Terms

By using the Black Orchid Coffee website, you agree to these Terms and Services, along with our Privacy Policy. These terms apply to all visitors, users, and others who access or use the website.

2. Use of the Website

  • Eligibility: You must be at least 18 years old to use this website. By using the site, you represent that you meet this age requirement.
  • Account: If you create an account on our website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.
  • Prohibited Activities: You agree not to use the website for any unlawful purpose or any purpose prohibited under this clause. You agree not to engage in any activity that could harm the website, its users, or Black Orchid Coffee. Prohibited activities include but are not limited to:
    • Violating any laws or regulations.
    • Infringing upon the rights of others.
    • Uploading or transmitting viruses or malicious code.
    • Collecting personal information of others without consent.
    • Interfering with the website's security or operational integrity.

3. Purchases and Payments

  • Product Availability: All products listed on our website are subject to availability. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice.
  • Order Acceptance: We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
  • Payment: All payments must be made at the time of purchase. We accept various payment methods as indicated on our website. You agree to provide current, complete, and accurate purchase and account information for all purchases made via our website.

4. Shipping and Delivery

  • Shipping Policy: Shipping and handling charges are additional unless otherwise expressly indicated at the time of sale. Delivery times are estimates and commence from the date of shipping, rather than the date of order.
  • Risk of Loss: All products purchased from us are made pursuant to a shipment contract. This means that the risk of loss and title for such products pass to you upon our delivery to the carrier.

5. Returns and Refunds

Please refer to our Return Policy for detailed information on returns and refunds. Note that all sales are final, and we do not accept returns or exchanges unless the product is damaged or defective upon arrival.

6. Intellectual Property

  • Ownership: All content on this website, including text, graphics, logos, images, and software, is the property of Black Orchid Coffee or its content suppliers and is protected by international copyright laws.
  • License: You are granted a limited license to access and make personal use of this website. You may not reproduce, duplicate, copy, sell, or otherwise exploit any portion of the website without express written consent from Black Orchid Coffee.

7. Limitation of Liability

To the fullest extent permitted by law, Black Orchid Coffee shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your use or inability to use the website.
  • Any unauthorized access to or use of our servers and/or any personal information stored therein.
  • Any interruption or cessation of transmission to or from the website.

8. Governing Law

These Terms and Services and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law principles.

9. Changes to Terms and Services

We reserve the right to update, change, or replace any part of these Terms and Services by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.

10. Contact Information

For any questions regarding these Terms and Services, please contact us at:

- Email: blackorchidcoffeeco@gmail.com
- Phone: ‪(216) 369-7612‬
- Hours: Monday - Friday, 9 AM - 5 PM (EST)

Thank you for visiting Black Orchid Coffee. We appreciate your business and look forward to serving you.

Sincerely,

The Black Orchid Coffee Team